Due to the nature of digital content, all sales are final.
Unlike physical goods, e-books and digital downloads are considered "used" the moment access is granted or the file is downloaded. For this reason, Readora does not offer refunds or exchanges once a purchase is completed and the delivery email has been sent.
Your Satisfaction Matters While we do not offer general refunds, we are dedicated to ensuring you have a seamless experience. We will provide assistance or replacements in the following cases:
Corrupted Files: If your digital file is damaged or fails to open, we will send you a functional copy immediately.
Duplicate Purchases: If you accidentally purchased the same title more than once, we will issue a refund for the duplicate transaction.
If you experience any technical issues or have questions about your order, please reach out to us at contact@official-readora.com. We strive to respond to all inquiries within 24 hours to ensure you can access your content without delay.